Just bought a house with an August Smart lock, and the key turns the lock forever without unlocking the deadbolt? : Locksmith


Hi guys–I’m having a hard time finding a solution online, since most support is for sticky keys and is for issues that can be solved with WD-40. I’ve just bought a home and the previous owners had an August Smart Lock on the deadbolt (which they left for me). It works fine from inside and effectively locks the deadbolt, but when taking the key to the outside, the key will spin forever in the lock without unlocking the door. Because this key is good for all the locks (garage, door handle lock, patio), I’d prefer not to replace all the locks, but I”m wondering if this is familiar to someone here who can help me learn how to fix it? Relying just on the smart lock and garage door opener makes me a little nervous vs. having a physical key I can unlock my door with. Thanks!



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