Looking for a professional opinions please! A guest of my neighbour got the wrong house & just accidentally got in using my neighbour’s key. Could this be down to chance or is my lock likely broken? Thanks v much! : Locksmith


ERA British Standard latch – these are often installed incorrectly by builders. Scarily often. If they left the cylinder screws out and only used the escutcheon screws to fasten it in place, the cylinder can sometimes rotate with any key. That’s more likely than the two locks being keyed the same.

Edit: I’ve just seen the filler! £10 and a bag of smarties says that the builder couldn’t get it lined up properly so chucked out or loosened some screws

Easy test to do to find out, but hard to explain. Give me 10 mins and I’ll make a video.



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Is this lock “openable”? it was a lock with a broken shackle, I picked it twice very easily and once I removed the shackle I couldnt pick it anymore : Locksmith


context: sometime ago my parents lost the key and had to broken the lock to get out of home and used the broken lock to lock the door from inside, using only the shackle, then I picked it twice in like seconds, removed the broken shackle and let the broken shackle “locking” the door from inside, now, with no shackle, I cant pick it anymore

also, what is this “button” on the lock? I have 2 other locks from this brand and only this one have it



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Cannot access the other side and apparently the locking mechanism is broken inside and the handle doesn’t turn all the way. I tried putting a small screwdriver into the pinhole to try to get the door knob off and can’t get anything to release. Please help. : Locksmith


That’s definitely for a detent, not a set screw. This is probably a Defiant or some other cheapo knob.

OP: The detent probably isn’t in line with that little hole so to be able to press it you will likely have to rotate the knob CW or CCW in order to be able to push it in.



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Key broken off inside mailbox : Locksmith


My mailbox key broke inside the lock as I was trying to open it recently and the front half of the key is stuck inside the lock. I tried to pull it out myself with tweezers but no luck. Probably a dumb question, but would a locksmith be able to pull out the broken key fragment without damaging the lock? I have another copy of the key so I don’t need the broken key replaced, I just need the broken part removed. Also, what would be a reasonable rate to charge, assuming it’s a pretty straightforward job? I’m very happy to pay a fair price for time and expertise, I’d just like to avoid getting scammed. The mailbox in question is a 3 box apartment unit like this. TIA!



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Tips to Get A Broken Key From A Lock


This is always a very painful thing to happen to anyone. It is absolutely frustrating to come home, hoping to keep back and relax, take a cold bath and drain the day’s stress away only to find out you can’t get into your home because your key broke in the lock.

Read this article and use one or all of the tips to get your broken key out of the lock.

Broken Key Extractor

This is a tool most professional locksmiths use to address this problem. If you can lay your hands on one of these, good for you. Using them requires special care. If your hands are too shaky, you may end up pushing the key farther into the lock – the extractor will be of no use at this point. To effectively use the extractor, carefully place this tool in the key, hook the teeth of the extractor on the teeth of the keys. Then turn and pull. This may take several attempts, so have some patience and repeat the process until the key is successfully out of the lock.

Stop using the key immediately

It probably crossed your mind before reading this to use the key. As long as you don’t push in too hard you should be able to unlock the door, right? No, you definitely do not want to do this. No matter how careful you feel you are, using the key will not unlock the door. Besides, the more exposed the broken part is, the easier it is you to pull it out. If you force your key in too hard, the rest of the contents of this article will be virtually ineffective.

Adhesives can help

Using adhesives to tackle this problem seems like adding salt to injury which of course is what it’ll be if you’re not extremely careful. Apply a strong adhesive to a small piece of strong wood. Very carefully, attach the wood to the key and wait for the bond to set. Make sure the adhesive doesn’t come in contact with the cylinder. When the bond is set, pull the key out. It should come clean through. This procedure works best if the key is a little way out of the cylinder. Don’t attempt this if the key is deep in the cylinder.

Strike the Cylinders

This method works best for padlocks and locks with removable cylinders. What you have to do is to strike the cylinder or padlock on a solid surface, preferably a hammer. We advise you to strike the cylinder/padlock from the bottom where the keyhole is. Striking the other way works fine too. A little side note here: when striking the lock, the keyhole should be pointed downward – towards the ground. The gravitational assist gives the key the extra pull needed to free it from the lock.

No matter the type of lock, any of these methods should work as long as you use the right tools and are extra careful with your hands.



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