My friend is locked inside her flat, landlord isn’t answering calls. Any ideas of what to do would be really appreciated! Apparently it’s just completely stuck, she can’t move the handle bit or the latch thing (technical terms I’m sure!) : Locksmith

Common fault with these. If the snib (small button-like thing) won’t move, there’s nothing she can do except call a locksmith. They will drill from the outside, release and replace. If it’s ground floor, they should try to climb through a window and do it from inside as it will save the cylinder.

You friend should take a video that shows it’s jammed and screenshot her phone’s call log to prove that she attempted to contact the landlord.

Expect to pay a total of £150-£200 or so to have this done tonight. It should all be recoverable from the landlord but if you have trouble with that, post on r/legaladviceuk

Make sure you get a full price over the phone from the locksmith and follow the advice in the sidebar to see how to find a good one. Easy to quote this from photos so don’t put up with any nonsense from people that tell you they have to wait until they are on site.

(I’ve assumed UK, judging by the your lock)

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Everyone is partying right now and I sit here alone watching robots dance and waiting for calls… How is your new year? : Locksmith

Had three jobs today and the Lady who tipped me 50 bucks for fixing her locks is seriously the kindest customer of the month. These kinds of customers don’t come along often so I told her I wish that every customer was like her and how wonderful it was to have made her aquaintance. Now I’m just sitting in the van thinking of packing it up for the day ,town seems dead. Hope everyone here has a safe new years and if your out and about tonight please be smart and be safe.

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