My friend is locked inside her flat, landlord isn’t answering calls. Any ideas of what to do would be really appreciated! Apparently it’s just completely stuck, she can’t move the handle bit or the latch thing (technical terms I’m sure!) : Locksmith


Common fault with these. If the snib (small button-like thing) won’t move, there’s nothing she can do except call a locksmith. They will drill from the outside, release and replace. If it’s ground floor, they should try to climb through a window and do it from inside as it will save the cylinder.

You friend should take a video that shows it’s jammed and screenshot her phone’s call log to prove that she attempted to contact the landlord.

Expect to pay a total of £150-£200 or so to have this done tonight. It should all be recoverable from the landlord but if you have trouble with that, post on r/legaladviceuk

Make sure you get a full price over the phone from the locksmith and follow the advice in the sidebar to see how to find a good one. Easy to quote this from photos so don’t put up with any nonsense from people that tell you they have to wait until they are on site.

(I’ve assumed UK, judging by the your lock)



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The spring isn’t pulling back the latch far enough to allow the door to open. I thought it would be easy to replace just that but the privacy pin is square because of it being a thumb lever type thing in the rosette. Need some help identifying parts to replace it. Antique door co was baffled. : Locksmith


Looks like one of those old National locks. They were designed to be replaced, not repaired, but the company went out of business a very long time ago. The National Cabinet Lock division is still around as NCL, but that won’t help with this.

I would just install a new privacy lock. The new locks are larger and will cover up the holes of the old one. I haven’t done residential work in years, but I think various brands make privacy locks with glass knobs.



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