CodeMax troubleshoot. Any suggestions? : Locksmith

Hey friends. Our 1200MAX CodeMax machine from HPC is the item in question today.

It cuts well and good for most things, however we are running into the cutting speed being way to fast. Thus our cutting wheel gets stuck midway through certain cuts on thicker keys (medeco Biaxial specifically) think that lovely grinding-to-a-halt noise .

Trying to get in contact with HPC directly (via many means) is proving rather difficult and frustrating.

Fairly new machine bought in 2020. We know how to slow the cutting speed down as it is cutting individual keys but we are trying to slow the speed down overall.

It’s just too dang fast.

Any ideas? Thanks in advance!

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